Case Study: Sandy Jones supervises a clerical and secretarial pool of eight employees at the American Standard Insurance Company.

Question Case Study:
Sandy Jones supervises a clerical and secretarial pool of eight employees at the American Standard Insurance Company. Her group is responsible for typing and filling the insurance claims ad registrations for Standard’s costumer in the southern region.

It is high volume work that, although requiring speed and accuracy, is often tedious. Sandy is proud of her unit because the get the work done well.

Generally Sandy’s enjoy her job and likes the people she works with. Most of her subordinates are young women who recently graduated from high school, some from the same school. By and large, this is their first regular job.

Sandy has one headache, though, and that headache is Katherine Bruskowicz. Katherine is a very good worker, perhaps quicker and more accurate than anyone in the unit. She learned the job very quickly and now finishes her work before the others.

The only problem with Katherine, as Sandy told a friend at lunch one day, is that “She’s just a pain in the ass.” “For example,” Sandy said, “Katherine talks all the time. Now, I know the work is tedious. , and I let the girls talk as long as they hot their work done, but Katherine can get really loud at times, especially when I’m gone. I know I’ve gotten complaints from others.”

Sandy is worried that Katherine’s talkativeness may become an annoyance and distraction to the other employees. Even more disturbing then the volume off her talk is its content.

Katherine seems to delight in verbally harassing and intimidating the other employees in the unit. She brags about all the boyfriends she has. She’ll often mock how other employees dress or talk, and will argue with them about doing certain tasks.

She even picks on Sharon regularly, teasing her about her weight and lack of boyfriends. Some of the employees in the unit have become accustomed to Katherine and can now take her in stride, although there are others who have a more difficult time dealing with her, and whom she still upsets.

In either case, the employees in the unit have to make adjustments, and morale in the unit stays low. Sandy is certain that if Katherine weren’t there, everyone would be much heavier.

Sandy has informally talked with Katherine a few times about these matters, and Katherine will behave for a day or two – then puck up again where she left off.

Questions:

1. What is the key issue of this problem?

2. Prioritize the issue or problem?

3. Is it necessary to identify the cause of problem?

4. Brainstorm the options available?

5. Evaluate the options available?

6. Select the optimum solution?

7. Describe how the solution should be implemented?

Policies regarding how buyer-supplier companies communicate with each other can either hamper or benefit business operations. Identify one such

Question Policies regarding how buyer-supplier companies communicate with each other can either hamper or benefit business operations. Identify one such relationship in your experience that was required to use the old “bow tie” method of inter-firm communication. Discuss how the “diamond” method could improve the process and identify two barriers to implementing this policy.

-Identify the company and share its mission and vision statement.

Question
-Identify the company and share its mission and vision statement. -Review what the company is actually doing including innovations, initiatives, product development, marketing, and so on. How sincerely and effectively do you feel the mission and vision statements reflect the company’s actions? Provide an example. -Explain if the company’s mission and vision statement have helped or hindered its success

Zahara, a sixth-grade student who recently moved to the United States

Question Zahara, a sixth-grade student who recently moved to the United States from Kazakhstan, seems able to express her needs and desires socially with her new peers and teachers. However, she struggles to understand the content presented in class and in the text.

a. Explain why Zahara might be more successful in social situations than in academic ones.

b. Describe at least three effective supports and strategies Zahara’s teacher might use to strengthen her learning outcomes.

Agree with Cathy Putnam. Despite your personal feelings, accept that

Question Get Answer Agree with Cathy Putnam. Despite your personal feelings, accept that Firoz Bahmani is not capable of carrying out the accountant assistant’s responsibilities.

Make the break now, and give him his notice on the grounds that he cannot carry out one of the key stated job requirements. Advise him that a position that primarily involves paperwork would be a better fit for him if he doesn’t improve his speaking skills. (Richard L.Daft, Management, Thirteenth edition, Chapter-17 Ethical Dilemma)

This unit explores project management and its distinguishing characteristics from other management disciplines. You have been appointed the President

Question This unit explores project management and its distinguishing characteristics from other management disciplines. You have been appointed the President of Toastmaster Club in your institution, how would you explain to your members, the key characteristics of project management and the principal reasons project management has become such a popular tool in recent years?

The annual demand, ordering cost, and the annual inventory carrying

Question Get Answer The annual demand, ordering cost, and the annual inventory carrying cost rate for a certain item are 600 units, $20/order and 30% of item price, respectively. Price is established by the following quantity discount schedule.

(a) Assume the discount applied to all the units in the order, what should the order quantity be in order to minimize the average annual cost? Also, show the minimal average annual cost.

(b) Assume the discounts applied to the units are incremental, what should the order quantity be in order to minimize the average annual cost? Also, show the minimal average annual cost.

‘There is one best management theory that can be adopted by an organization.’ Does

Question ‘There is one best management theory that can be adopted by an organization.’ Does this statement hold true in TODAY’S world?

Discuss the extent to which u agree or disagree with the above statement using management theories (eg. contingency view, classical perspectives).

Provide practical examples and some examples of companies to enhance your explanation.

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